Terms of Use (Beta)

1. Beta Service Notice

AskJim is currently offered as a free beta service. This means the Service:

• is provided for evaluation and feedback purposes only
• may contain errors, limitations, or interruptions
• may change, be suspended, or be discontinued at any time, with or without notice

We make no guarantees regarding availability, performance, or outcomes during the beta period.

2. Eligibility

• You must be 18 years or older to use the Service.
• The Service is primarily intended for caregivers, family members, or trusted individuals assisting others with general technology-related matters.

By using the Service, you represent and warrant that you meet these requirements.

3. Scope of the Service

AskJim provides general technical and IT support guidance only.

The Service does not provide:

• medical advice
• legal advice
• financial or investment advice
• emergency services

AskJim is not a substitute for professional services where such services are required.

4. How the Service Works

• Support is delivered through phone-based conversations with an AI assistant.
• Calls may be recorded and analyzed for quality assurance, training, and safety purposes.
• The Service provides guidance and information; results may vary based on user actions and external factors.

5. Acceptable Use

You agree not to:

• use the Service for unlawful, fraudulent, or harmful purposes
• interfere with or disrupt the Service
• attempt to misuse, reverse engineer, or exploit the Service or its technology

We reserve the right to suspend or terminate access for violations of these Terms. This includes situations where we believe, in our sole discretion, that a user is misbehaving or misusing the Service, for example by:

• using abusive, aggressive, or harassing language toward the Service or any human staff,
• attempting to trick, manipulate, or overload the system in a way that degrades service for others,
• using the Service to support scams, fraud, or other illegal activity, or
• attempting to gain unauthorized access to our systems or data.

In such cases, we may immediately suspend or permanently revoke your access to the Service.

6. Communications

By joining the beta, you agree that we may contact you via email and phone regarding:

• beta participation and updates
• service changes or improvements
• feedback requests
• product and marketing communications

You may opt out of non-essential communications at any time.

7. Intellectual Property

All rights, title, and interest in the Service, including software, content, and underlying technology, are owned by or licensed to Crespo Ltd.

You are granted a limited, non-exclusive, revocable license to use the Service for its intended purpose.

8. Disclaimer of Warranties

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• Crespo Ltd. shall not be liable for any indirect, incidental, special, consequential, or exemplary damages.
• Our total liability arising out of or related to the Service shall not exceed $0 USD, as the beta Service is provided free of charge.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including (without limitation) if we believe you are misusing the Service, engaging in abusive behavior, or otherwise violating these Terms.

You may stop using the Service at any time.

11. Governing Law

These Terms are governed by and interpreted in accordance with applicable laws, without regard to conflict-of-law principles, in a manner favorable to the service provider where permitted.

12. Contact

For questions regarding these Terms, contact:

legal@askjim.co